Our Solutions
Accounting
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Challenges
- Provide a core system to record all financial data.
- Support all account functions (e.g. SL, PL, NL, Cash & Bank, etc).
- Produce management reports for the business.
- Integrate into all the operational functions of the business (e.g. SOP, POP, Stock, etc).
Technology Used
- Sage accounting software - see products.
Brook Related Services
- Consulting on accounting principles.
- Chart of Accounts design.
- Supply, implementation, integration, training and support for Sage 200 Financials.
- Design and creation of management reports
Benefits
- Lower administrations costs.
- Finger tip financial information
- The ledgers help to manage your debtors and creditor relationship to maximise cash flow.
- Customer & supplier analysis codes help you identify sales and purchase trends.
- Set budgets for coming years to help good financial projections.
- Connecting with multi bank accounts for easy bank reconciliation across multiple currencies.
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Stock Control
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Challenges
- Integrate all stock processing functions from purchase to sale.
- Provide access to accurate real-time centralised stock across the organisation.
- Track stock at item, location and/or batch level.
- Enforce stock controls e.g. shelf life & expiry date, minimum & maximum inventory level, shipping & storage requirements.
Technology Used
- Sage commercial software - see products.
Brook Related Services
- Consulting on stock management and standard operation processes.
- Advise on stock cataloguing, costing methods, traceability, costing methods, nominal ledger and management reporting analysis, etc.
- Supply, implementation, integration, training and support for all required software systems.
Benefits
- Reduced stock holding and handling costs.
- Increased customer service levels.
- Improved supplier performance.
- Proactive decision making on stock and supply chain issues.
- Assist efficient buying, handling of stock and selling.
- Proactive decision making on stock and supply chain issues.
- Improving traceability and increasing visibility.
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Warehouse Management
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Challenges
- Manage stock storage.
- Assign available staff to perform the required stock operation.
- Provide real-time access to accurate current stock information.
- Efficient stock turn around – speed and accuracy
Technology Used
- Brook Warehouse Management software, see products.
- Utilizes Auto ID Data Capture (AIDC) technology, such as barcode scanners, mobile computers and wireless LANs.
Brook Related Services
- Consulting on warehouse planning and operation process management.
- Advice and/or supply of Auto ID Data Capture (AIDC) technology.
- Full implementation, integration, training and support for BrookWMS and Sage 200.
Benefits
- Efficient use of storage locations.
- Increased customer service efficiencies.
- Improved warehouse staff productivity.
- Reduce handling costs.
- Increased stock turnaround.
- Shorten order fulfilment times.
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Mobile Trading
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Challenges
- Actively involve the customer at the point of transaction.
- Integrate remote staff and tasks into organisations processes.
- Record proof of transaction.
- Eliminate errors and extra work due to re-keying remote data.
Technology
- Brook mobile trading software - see products.
- Utilizes Auto ID Data Capture (AIDC) technology, such as barcode scanners, mobile computers and wireless WANs.
Brook Related Services
- Consulting on mobile transaction process management.
- Advice and/or supply of Auto ID Data Capture (AIDC) technology.
- Full implementation, integration, training and support on solutions provided.
Benefits
- Completion of sales and delivery cycle.
- Improve customer ordering experience.
- Reduce administration costs and increase efficiencies.
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CRM
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Challenges
- Provide a central area to record all contact communication data for the whole organisation.
- Finding new customers and maintaining existing ones.
- Present a consistent level of service from all members of staff to trading partners.
- Manage staff resources better.
- Manage marketing campaigns to ensure budgets are spent wisely.
- Track lead generation and success of conversion.
Technology Used
- Sage CRM software - see products.
Brook Related Services
- Consulting on CRM concepts and uses.
- Importing external data into one “version of the truth” in a CRM system.
- Supply, implementation, integration, training and support for all required software systems.
- Build escalation procedures; create workflows that ensure tasks are completed.
Benefits
- Increased staff productivity.
- Provide a single consistent and secure version of all critical contact information.
- Improved customer (and other partner) service levels.
- Support certified industry standards and practices (e.g. ISO,ITIL, etc)
- Helps make every customer interaction more informative, more effective and more profitable.
- Sales teams can access pipeline and opportunities whether they are in the office, or on the move via mobile devices.
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